About the role
Oak View Group runs PPL Center in downtown Allentown, home of the Lehigh Valley Phantoms, the AHL affiliate of the Philadelphia Flyers. The arena is hiring part-time event staff for Phantoms games, concerts, trade shows, and the other events it holds through the year.
Event staff look after guest safety. You are posted to a door, stairwell, lobby, or backstage area, check credentials, and make sure only the right people get in. During the event you watch the crowd, keep aisles clear, sort out seating problems, and help settle disputes.
You report to a supervisor and tell them about any problem as it develops. You also need to know the building well, including the exits and restrooms, so you can point guests the right way.
The posted pay is $13.00 to $13.50 an hour, and part-time staff can join the 401(k) plan with a company match. Shifts follow the event calendar, so expect nights, weekends, and some holidays. Oak View Group lists the posting as open until December 31, 2026.
Responsibilities
- Greet guests and stay at your assigned post for the whole event
- Secure doors, escalators, stairwells, lobbies, and backstage areas
- Check credentials and enforce the admission rules for your area
- Help with crowd control, seating problems, clearing aisles, and disputes
- Report developing problems to your supervisor and respond quickly to incidents
- Know the building layout, exits, and restrooms to direct guests
Requirements
- High school diploma or GED
- Clear communication skills, and a second language is a plus
- Able to work alone with little supervision and as part of a team
- Available for nights, weekends, and some holidays
- Able to stand or walk for long periods in a loud setting
Ready to apply?
Submit your application directly to Oak View Group. Applications are reviewed on a rolling basis.
Apply on their site →