About the role
Oak View Group is hiring part-time guest services staff at Angel of the Winds Arena in downtown Everett, home of the WHL's Everett Silvertips. OVG runs the building, which also hosts concerts, trade shows, and other sports.
On event days you may work as an usher, a ticket scanner, a greeter, or on the concourse, and supervisors move you between posts as the night needs. You help fans find their seats, answer questions, and check that bags and items follow the venue's rules.
The role also covers safety. You watch the crowd, report hazards or incidents to a supervisor, staff the emergency exits, and help guide people out if the building has to be evacuated. Guests with disabilities or other needs look to you for help getting around.
The posted rate is $20.77 an hour, and part-time staff can join OVG's 401(k) plan with a company match. OVG says the posting stays open until February 12, 2027.
Responsibilities
- Greet guests, scan or collect tickets, and show people to their seats
- Enforce venue rules on outside food, drinks, cameras, and other items
- Answer questions and sort out guest problems during events
- Watch crowd conduct and report unsafe conditions to supervisors
- Staff emergency exits and direct guests out during an evacuation
- Help guests with disabilities or special needs move around the arena
Requirements
- Customer service, guest services, or hospitality experience is preferred
- Clear, friendly communication with guests and coworkers
- Able to stay calm and settle conflicts with guests
- Able to stand, walk, and climb stairs for a full event
- Able to lift and carry objects now and then without help
Ready to apply?
Submit your application directly to Oak View Group. Applications are reviewed on a rolling basis.
Apply on their site →
