About the role
Calgary Sports and Entertainment, owner of the Flames, is hiring a Club Manager for one of the premium hospitality clubs at Scotia Place, the new arena in Calgary. The hire joins the opening team for the building.
The manager runs the club on game nights, concert nights, and private events. That means leading the front-of-house staff, setting staffing levels for each event, running pre-shift meetings on menus and VIP guests, and checking that food and drink service stays stocked and well presented through the night.
The role works closely with Culinary and Premium Services, and also with Event Operations, Sales, and Security. Between events the manager tracks labour, inventory, waste, and costs, keeps the club within food safety and liquor service rules, and takes part in post-event reviews.
The posting asks for at least five years in hospitality, some of it as a supervisor or manager, and says it will stay open until the right person is found. Event work means nights and weekends are part of the job.
Responsibilities
- Run the club's daily operation during games, concerts, and private events
- Lead the front-of-house team and set staffing for each event
- Hold pre-shift meetings covering menus, service plans, and VIP guests
- Work with Culinary on food quality, timing, and replenishment
- Track labour, inventory, product use, waste, and costs
- Keep the club within food safety, liquor service, and workplace safety rules
- Coach staff and help develop supervisors
Requirements
- At least five years of progressive hospitality experience, including supervisory or management work
- Experience leading an event-day service team
- Background in a high-volume restaurant, hotel, private club, catering, or sports venue is preferred
- Working knowledge of labour, inventory, ordering, and basic financial results
- Sound knowledge of food safety, allergens, and liquor service
- Able to work event schedules, including nights and weekends
Ready to apply?
Submit your application directly to Calgary Flames. Applications are reviewed on a rolling basis.
Apply on their site →