Director of Group Sales

The Buffalo Sabres are hiring a Director of Group Sales in their Ticket Sales and Service department. The job sets group sales strategy for the Sabres and the Buffalo Bandits lacrosse team, and it is responsible for the revenue the group sales team brings in.

You manage that team day to day, with one-on-one coaching, scheduling, performance reviews, and payroll approvals. You also help lead group sales training for the wider ticket sales staff.

You also build the offer. That means putting together theme nights, hospitality packages, and fan experience packages, recommending ticket products and budgets, and running campaigns with other departments. Campaigns and lead distribution are set up in the CRM with the ticket sales leadership team.

You are expected at all game days and at other events as needed. This is a salaried job at $88,000 to $95,000 a year, and the schedule includes nights, weekends, and holidays when needed.

• Create group sales strategies for the Sabres and the Bandits
• Manage the group sales team through coaching, scheduling, and performance reviews
• Develop theme nights, hospitality packages, and fan experience packages
• Recommend ticket products, budget use, and sales approaches
• Set up group campaigns and lead distribution in the CRM
• Help lead group sales training for the full ticket sales staff
• Attend all game days and other special events as needed

• At least two years of sales management experience
• Bachelor's degree or equivalent experience
• Five years in sports ticket sales or service is preferred
• Knowledge of Ticketmaster, Archtics, or KOR CRM systems is preferred
• Able to work nights, weekends, and holidays as needed