About the role
The LA Kings are hiring a part-time Ticket Operations Associate to support the day-to-day running of ticket operations.
The work is clerical, administrative, and operational: building proficiency in the ticketing systems, following established procedures, and keeping processing accurate. You assist with game day operations for home games and special events, help prepare financial reconciliation reports and chargeback disputes, and validate pricing, offers, and events inside the ticketing system.
The posting also asks you to keep suggesting efficiencies across sales, service, and ticket operations, and to maintain relationships with other departments, fans, partners, venue staff, and executives.
Hours run across regular office hours and event hours including evenings, weekends, and holidays. Pay is $19.00 an hour. It is a sensible entry point into the business side of an NHL club.
Responsibilities
- Support daily ticket operations and administration, keeping processing accurate
- Assist with game day operations for home games and special events
- Help prepare financial reconciliation reports and chargeback disputes
- Validate pricing, offers, and events within the ticketing system
- Identify and suggest processing efficiencies across sales, service, and operations
- Maintain working relationships with other departments, fans, partners, and venue staff
Requirements
- Able to develop proficiency in ticketing software systems
- Accuracy and attention to detail in processing
- Customer service orientation with internal and external stakeholders
- Available for office hours plus event hours including evenings, weekends, and holidays
Ready to apply?
Submit your application directly to Los Angeles Kings. Applications are reviewed on a rolling basis.
Apply on their site →
